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18 Jul 2018

Assistant Restaurant Manager

ForkliftPalate Logo

Job Description

About the Restaurant

Located within the largest sports complex in the Unites States, Spooky Nook Sports, the Forklift and Palate restaurant offers a fresh contemporary twist on classic American cuisine. Complete with two bars and seating for 195 guests, the FL&P offers a unique dining experience for guests of the Nook and the general public during breakfast, lunch, and dinner hours.


About the Position

The Restaurant Assistant Manager is responsible for the day-to-day management of the restaurant. This individual is also responsible for training, developing, and leading Team Members. Key performance measures include maximizing sales and profitability, controlling expenses, meeting budgetary constraints, responding to guest questions, and ensuring sanitation, safety and food quality.


Benefits of Employment with the Forklift and Palate Restaurant at Spooky Nook Sports

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a team member of the Nook, you will enjoy:

  • Free membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
  • FT Only: Affordable and comprehensive Medical, Dental, and Vision benefits
  • FT Only: Competitive PTO package
  • FT Only: 401k program
  • Holiday pay
  • 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
  • 35% discount on all Nook apparel
  • Free child care
  • Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
  • Local business discounts


Essential Job Functions: 

  • Lead team of restaurant staff, performing all necessary leadership duties including hiring, training, scheduling, praising, and presenting corrective actions
  • Create and distribute team member FOH schedules
  • Work closely with Hotel/SNS Management to meet guest needs during heavy operational periods
  • Day to day operation management of all functional areas of the restaurant
  • Develop and execute reoccurring restaurant special events including trivia, sports viewing parties, etc.
  • Manage liquor costs and inventory effectively
  • Meet and exceed all revenue and guest seating goals both short and long term
  • Strive for outstanding communication between FOH team members
  • Ensure restaurant is ready for opening each night and all set-up for special events is completed on time
  • Communicate staffing needs to appropriate outlets to guarantee consistent operation
  • Recognize and encourage exceptional customer service provided by restaurant staff
  • Respond to any guest complaints or service mistakes
  • Possess expert knowledge of all menu items and specials, including food allergies of each menu item
  • Gather feedback from guests to affirm or improve food and service quality
  • Maintain and record food safety training completions such as ServSafe, RAMP, and TIPS
  • Ensure compliance with all local/state/federal restaurant operational standards and prepare for, practice, execute, and remedy any/all health and safety inspections
  • Assist with event requirements as needed
  • All other duties as assigned



  • Must be 21 years of age or older
  • Minimum 10 years’ experience in the restaurant industry
  • Minimum 5 years’ experience working within a restaurant/bar that serves alcohol
  • At least 5 years of management experience
  • Dependable transportation to and from work
  • Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
  • Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
  • Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
  • Authorized to work in the United States

How to Apply

To view the full job description and to fill out an application, please go to our website:

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