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16 Jan 2019

Customer Care Technician/Master Carpenter

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Job Description

Garman Builders, Inc., located in Lititz, PA, family owned and operated, has been in the business of building homes and communities in central Pennsylvania since 1972.  As “Creators of Better Homes,” we provide our award-winning design, superior construction, and exceptional workmanship in every home we construct, neighborhood in which we build, and community we develop.  Garman Builders is a well-established, successful, growing residential construction company serving the Central Pennsylvania region.

As the post-settlement “face” of Garman, The Customer Care Technician builds homeowner trust by addressing various home repair items reliably, courteously and professionally. Responsibilities include:

  • Troubleshoot general household issues
  • Complete basic home repairs (including carpentry, hardwood flooring, drywall, and paint) efficiently and effectively
  • Diagnose and fix sources of leaks in roofs, windows, bathrooms, etc.
  • Continually develop homeowner rapport

The successful candidate will be able to communicate with homeowners and Trade Partners with empathy and discretion while diffusing emotional situations in a professional manner. Requirements include:

  • Minimum 5 years varied construction experience
  • High school degree or equivalent preferred
  • Strong attention to detail
  • Must have a PA drivers’ license


  • Full Time with Overtime Opportunities
  • Paid Holidays and Vacation
  • Health Insurance
  • Retirement Plan
  • Competitive Wages

How to Apply

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