General Manager / Director of Operations
Elite Coach, Ephrata, PA is a growing, full-service charter bus company specializing in group travel for over 25 years. Family-owned and operated since 1991, Elite Coach provides on-demand charter bus service to a wide range of customers, including tour companies, universities, schools, corporations, and other private groups. Operating 38 buses, 75 drivers, and over 1,500,000 miles per year, Elite Coach has an exceptional safety record and a reputation for delivering dependable, quality, friendly, and professional services.
Elite Coach is seeking a General Manager / Director of Operations to provide hands-on oversight to operations and company personnel. The successful candidate will work closely with company leaders and team members to ensure excellent, peace-of-mind customer service and a safety-first culture. A successful track record of developing people and teams is essential to the role. The General Manager / Director of Operations will proactively solve problems, drive results and possess outstanding communication skills.
A minimum of 5 -10 years of experience providing professional leadership to an organization, including 5 years in an operations role or as a general manager, is required. A Bachelor’s degree or equivalent is needed. Demonstrated proficiency with technology is essential. Functional knowledge in a services or hospitality focused industry, a plus. Demonstrated community involvement, desired.