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31 Mar 2015

Host(ess)

SN

Job Description

Job Description:

The Host(ess) is responsible for providing outstanding customer service
when guests arrive to the restaurant. This position is also responsible for
taking and confirming restaurant reservations and maintaining dining
room organization during all meal services.
The starting pay rate for this position is $9.00/hour

Essential Job Functions:

 Seat all guests in a professional and courteous manner
 Use necessary computer programs to book reservations
 Organize the host(ess) stand and make sure all menus and silverware
are prepared for service
 Analyze the table layout to maximize server efficiency during service
 Answer telephone to book, confirm, or edit reservations
 Build relationships with restaurant guests to ensure customer
satisfaction
 Work with back of the house staff to communicate guest needs if
required
 Answer general questions about the restaurant from facility guests to encourage bookings
 Adjust table set-up as needed to accommodate large parties
 Complete basic cleaning and vacuuming of immediate area
 All other duties as assigned

Basic Qualifications:

 Must be 18 years of age or older
 Ability to read, speak, and understand the English language
 Must have dependable transportation to and from work

Preferred Qualifications:

 Must display a positive attitude, eagerness to learn and professional image in compliance with
Spooky Nook Sports guidelines
 Ability to work with minimal supervision
 Capability to multi-task and manage multiple duties at once
 A positive and friendly attitude towards guest, customers, and fellow employees
 Must be able to communicate and follow directions both written and verbally
 Ability to remain calm in tense or stressful situations
 Previous experience in a restaurant or in a customer service role

Working Conditions:

 Physical requirements necessary include walking, standing, bending, reaching and lifting
 Must be able to lift a minimum of 30 pounds independently
 Required to work evenings, weekends and holidays

How to Apply

We encourage you to visit our website and submit an application to jobs@nooksports.com or Spooky Nook Sports, 2913 Spooky Nook Road, Manheim, PA 17545.

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