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21 Mar 2016

Night Auditor

Cropped Warehouse

Job Description

Location: Warehouse Hotel

Status: Part-Time

Pay Rate: $11.00/Hour

Job Level: Entry

Department: Front Office

 

Job Description:

Accommodates guests of the Warehouse Hotel and fellow Team Members in a welcoming manner while upholding professional appearance at all times. Prepares daily financial reports each night for the hotel.

Essential Job Functions:

  •  Greet, register, and assign rooms to guests
  •  Issue room keys
  •  Transmit and receive telephone messages
  •  Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions
  •  Keep records of room availability and guest accounts
  •  Compute bills, collect payments, and make changes for guests
  •  Make and confirm reservations
  •  Post charges (such as room, food, telephone) to ledger
  •  Make restaurant, transportation, or entertainment reservations, as well as arrange for tours
  •  Deposit guests’ valuables into hotel safe or safe deposit box
  •  Sell a variety of seasonal tickets
  •  Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms
  •  Maintain inventory and upkeep of brochures for Lobby brochure rack
  •  Use switchboard to connect interoffice and house calls
  •  Answer, screen, and route outside calls
  •  Supply information to callers and record messages
  •  Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests
  •  Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes
  •  Record and set up all wake-up calls
  •  Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests
  •  Direct and coordinate all the duties of the hotel night shift
  •  Resolve any problems that arise in the overnight hours
  •  Reconcile all transactions from the day before as part of the night audit process

 

How to Apply

Visit the Warehouse Hotel website to learn more about the position and to apply: http://www.warehousehotel.com/careers/jobs-warehouse-hotel/

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