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20 Oct 2017

Residential Supervisors


Job Description

Community Services Group (CSG) is looking for caring and dedicated leaders to join our team in Lancaster County and enjoy a rewarding career helping to grow and enhance the lives of others! 

CSG’s Adult Intellectual & Developmental Disability (IDD) Residential Services are recruiting for Residential Supervisors to manage residential homes in Lancaster, Columbia, Leola, Lititz, Manheim, Millersville and Willow Street, PA (Not all locations will have opening at all times.  Locations with openings will be discussed during the interview process.)

These are Full-Time (40 hrs/wk) positions that offers a complete Medical Insurance and Benefits Package for those who qualify!

At CSG, Residential Supervisors are responsible for the daily operation of a community residential program for individuals with intellectual and developmental disabilities. They are responsible for the delegation of work, assignment of duties, and completion of tasks of direct support staff and for supporting the values/principles of self-determination and/or recovery/resiliency in accordance with Community Services Group policies and applicable regulations.

Grow your Career with CSG!  These positions are great opportunities for Direct Support Professionals / Direct Care Workers / CNAs who want to use their direct care experience and leadership aptitude to grow their human services career.  They are also great for current residential supervisors / program directors who want expand their career with one of the largest human services agencies in PA.  CSG provides supervisor training and mentorship!     

To be successful in these positions you must have strong leadership and communication skills; the ability to multitask while providing supervision and guidance to direct support staff; and the ability to provide direct care as needed. The ability to create a team oriented and supportive work environment is required to help our staff enjoy & grow their careers with CSG!

The Duties and Responsibilities of these positions include but are not limited to:

  • Supervises direct support staff, monitors and evaluates staff performance according to company performance management policies and procedures.
  • Ensures individuals’ health, safety, and welfare and enhances the quality of individuals’ lives, and integrates individuals into the community.
  • Administers/monitors and/or ensures medical treatment and medication is provided to the individuals following established medical procedures and medication policies.
  • Participates in and supervises the program staff in the implementation of behavioral management and skill training program.
  • Provides overall on-site supervision and implementation of the daily operations of the program including on-call responsibilities.
  • Accounts for all individuals and program budgets; maintaining an adequate supply of funds for the individuals and program.
  • Submits financial and program documentation to supervisor for review.
  • Ensures accurate and timely updating and completion of program paper work.
  • Guarantees that the work site is safe, comfortable, and well maintained.
  • Facilitates in the, orientation, training, and performance management evaluation of staff.
  • Communicates relevant information to families, outside agencies, and other professionals as necessary.
  • Transports or assists with transportation coordination as needed for individuals to appointments in the community.
  • Performs job responsibilities of direct care staff on an as needed basis.
  • Provides coverage in emergency situations.
  • Performs other duties as assigned.

 To be considered for these positions you must have the following Qualifications:

  • Must have a high school diploma or equivalent.
  • Must have one year of working experience in programs for individuals with mental illness and/or intellectual and developmental disabilities.
  • Preferred to have one (1) year of supervisory experience in programs for individuals with mental illness and/or mental retardation/intellectual and developmental disabilities.
  • Must be able to work flexible hours to meet individual’s and program’s needs.
  • Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individual to appointments.
  • Must have the ability to obtain clearances as defined by regulations.
  • To be successful in this position you must have strong leadership and communication skills; the ability to multitask while providing supervision and guidance to staff; and the ability to provide direct care as needed.

 A World of Career Opportunities Awaits You at CSG! Together, We Can Do Great Things! 

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

How to Apply

To APPLY or learn more about these and all open positions at CSG, please visit and click on Join our Team.

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