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2 Nov 2017

Same Day Access Liaison


Job Description

Community Services Group (CSG), one of the largest Human Services Providers in PA, is looking for a caring, compassionate and motivated person to join our team of dedicated professionals and enjoy a rewarding career helping to improve the lives of others at CSG’s Same Day Open Access Services in Lancaster, PA.

We are recruiting for a Same Day Access Liaison to work Part-Time (7.5 hours per week – Monday – 8:00 AM to 3:30 PM). This position will provide the initial welcome and begin the initial intake and assessment process for consumers of the Same Day Access Services. The Same Day Access Liaison will provide a pleasant and helpful environment for the individuals who come to the program and will answer any questions they have before seeing a therapist.

To be successful in this position you must have strong communication, customer service and problem solving skills as well as be a team player!

The Same Day Access Liaison duties include but are not limited to:

• Providing warm, pleasant, and helpful assistance and direction to all customers upon arrival at the program.
• Perform initial assessments with individual to provide initial direction for therapeutic intervention.
• Provide a point of contact for all other service providers within CSG who work with an individual.
• Retrieve and copy all identifying information needed for file and obtain signatures for CSG Documents.
• Provide recommendations to individuals on possible Outpatient Clinicians who have availability to provide services.
• Update clinician availability in order to make up to date scheduling decisions.
• Follow up with individuals who no/show or cancel appointments in order to facilitate rescheduling.
• Performing other duties as assigned.

To be considered for these positions you must have the following qualifications:

• A Bachelor’s Degree in a Human Service Field or equivalent combination of education and experience.
• Must have the ability to obtain clearances as defined by regulation or policy.

A World of Career Opportunities Awaits You at CSG! Together, We Can Do Great Things!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

How to Apply

To APPLY or learn more about these and all open positions at CSG, please visit and click on Join our Team.

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