In business today, managers and supervisors – or team leaders – are the main link between the organization’s goals and the people who are responsible for the daily activities that make those goals a reality. Many everyday decisions required within the team leader role affect profits, productivity, service levels as well as attitudes and morale. Because of the necessary and integral role that these positions play, it is obvious that good managers and supervisors are key to the success of any organization.
We recognize that most companies have a need and desire to develop their leaders, but lack the time and/or expertise to provide this development internally. Most team leaders have little or no training in the required skills to manage effectively. Almost universally, today’s team leaders are men and women who have been promoted from being a “superworker” to a leadership role. While the management role is complex and varied, there is much knowledge and many skills that are common to all in management. This course offers many specifics, all of which fall within these three essential elements: Attitude Development, Behavior Management Skills and Goal Accomplishment. Understanding that “managing” is part skills and knowledge and part attitude, self-confidence and experience, attendees will leave this course better prepared to:
• Lead confidently
• Communicate effectively
• Manage intentionally (including, but not limited to, how to deliver performance evaluations, handle conflict, engage employees, delegate successfully, etc.)
Who Should Attend: Managers, supervisors or team leaders who are relatively new to leading others, those who would benefit from accelerating their leadership development process, and those who could benefit from a refresher on the latest management best practices.
Held Fridays, August 31, September 15 & 29, October 12 (Thursday) & 27, November 10 & 17, December 1 & 15, 2017 and January 5, 2018, 9:00 am-12:00 pm) $1,195
Session 1: Introduction to Management
Orientation session and overview of the program. Includes awareness of human behavior, habits, motivation and engagement.
Session 2: Successful Team Leadership
The role of a leader, types of leaders and understanding traits and behaviors of leaders and team members
Session 3: Management Skills
Strengths and Opportunities – Understanding one’s own strengths and those of the team to leverage natural talents and create high performing teams
Session 4: Goal Setting for Success
The six components of goal setting, four types of goals and how goals increase success. Each participant will identify a project relevant to his or her job and work on it throughout the Academy
Session 5: Managing Time, Motivation & Confidence
Practical time management, ways to stay motivated and to motivate the team, Preparation for sharing projects with the group
Session 6: Creating & Managing Performance
Setting expectations, staff training and learning, feedback and sustaining performance
Session 7: Conducting Employee Evaluations & Delegating
How to provide useful and welcome feedback to employees, how to delegate effectively and understand that habits and attitudes impact decisions
Session 8: Wrap-up: Tying It All Together
Program recap and sharing of individual or group projects (Project Presentations)
Session 9: Follow-Up Session – Reinforcement of the insights learned in the course. How are things working?
Manager Alumni Groups: As an additional reinforcement, quarterly sessions are held specifically for those who have attended this course. These events focus on a particular topic and allow participants to continue their professional growth and expand their professional network of managers across industries. Information is provided in class.
Meet Your Presenter:
For more than 25 years, Janet Treer has excelled in business management and helping companies establish and exceed their goals. Prior to founding The Treer Group, Janet served as Executive Vice President and Chief Operating Officer for Veitch Printing Corporation and Veitch Digital Partners, a leading one-to-one marketing and communications company in Lancaster, PA. She played a key role in leading an emerging segment of the communications industry, bringing powerful integrated marketing services to an array of customers. Previously, she was Regional Vice President of Operations, Pre-media Technologies, for industry giant RR Donnelley, the world’s largest full-service provider of print and related pre-media services.